19.2 Events
Set preferences for events such as video loss, system warnings, and event logs. The Events menu is also used to set preferences
for smart motion detection, deterrence cameras, and smart search.
19.2.1 Video Loss
Configure video loss settings and how the system reacts to a video loss event. Video loss means that video from one or more cameras was interrupted or disabled. It could be caused by a number of factors, such as
a loose or damaged connection, loss of power to a camera, or a blocked camera lens.
19.2.2 System Warnings
The system is set to provide warnings for various events and issues. The warning menu is broken into 2 event types: hard disk
drive events and network events.
To set preferences for hard disk drive events:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Events, then Warning. Click the HardDisk tab from the side panel.
-
Choose the event type you want to set preferences for:
-
No Disk: No hard disk drive detected.
-
Disk Error: A hard disk drive error has been detected.
-
Disk Full: The hard disk drive is full or almost full. Enter the percentage of disk space remaining that will trigger a warning next
to Less Than. Disk Full warnings will not occur if hard disk drive overwrite is enabled.
-
All: Configure warnings for all hard disk drive events.
-
Click to enable (
) / disable (
) the selected event type.
-
Choose how the system will react when the selected event occurs:
-
Show Message: Error message will appear on the recorder’s display.
-
Buzzer: The recorder will sound an audible alarm.
-
Send Email: Send an email notification with details on the event (requires email configuration — see
19.6.9 Configuring Email Alerts
for details).
-
Click Apply to save changes.
To set preferences for network events:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Events, then Warning. Click the Network tab from the side panel.
-
Choose the event type you want to set preferences for:
-
Offline: The system has lost connection to the network.
-
IP Conflict: More than one device on your network has the same IP address.
-
MAC Conflict: More than one device on your network has the same MAC address.
-
All: Configure warnings for all network events.
-
Click to enable (
) / disable (
) the selected event type.
-
Choose how the system will react when the selected event occurs:
-
Show Message: Error message will appear on the recorder’s display.
-
Send Email: Send an email notification with details on the event (requires email configuration — see
19.6.9 Configuring Email Alerts
for details).
-
Record Channel: For Offline events only. Select the numbered tiles next to this option to record video from the corresponding channels. Set the length
of recording following a network disconnection event in the Post_REC field.
-
Buzzer: The recorder will sound an audible alarm.
-
Click Apply to save changes.
19.2.3 Searching Event Logs
Search all channels for events, including motion detection and video loss.
To search for events:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Events, then Event Log.
-
Select an event type to search for.
-
Enter a start and end time for your search.
-
Click Search.
-
Events that match your search criteria are displayed:
-
The Type column is formatted to show <[Event Type]: [Channel Number]>.
-
Click Details to see more information on the selected event.
-
Motion events have more options than other events. You can view the event by clicking
in the Playback column, or back up the video clip to a USB flash drive (not included) by clicking Backup.
19.4 Display
Set the system’s monitor resolution, listen-in audio, sequence mode, and other display settings.
19.4.1 Setting the Recorder’s Output Resolution
The first time you power up the system and complete the Lorex Setup Wizard, the system will automatically match the resolution
of the connected monitor. You can set the recorder to a different output resolution at any time.
|
CAUTION
|
If you need to switch the monitor used with the system, make sure you set the recorder to an output resolution supported by
the new monitor before switching.
|
To change the output resolution:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Display. Click the Display tab from the side panel.
-
Set the resolution to match the highest resolution supported by your monitor. For example, select 3840×2160 for 4K monitors, or 1920×1080 for 1080p.
-
Click Apply to save changes. The recorder will restart before changes take effect.
19.4.2 Listen–In Audio
Enable and set volume for camera audio feeds in the Live View display.
|
Note
|
Audio will only be heard if you are viewing an audio-enabled camera in single-channel view. You will also need an HDMI monitor
with built-in speakers, or an external speaker connected to the recorder’s Audio Out port (see
for details).
|
To set preferences for listen-in audio:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Display. Click the Display tab from the side panel.
-
Check Live Audio.
-
Set the desired volume for live audio.
-
Click Apply to save changes.
19.4.3 Menu Transparency
Set the level of transparency for system menus.
To set menu transparency:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Display. Click the Display tab from the side panel.
-
Set the desired transparency value. The transparency of the current menu will update instantly to show how other menus will
be affected.
-
Click Apply to save changes.
19.4.4 General Display Settings
Configure miscellaneous display settings.
To configure general display settings:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Display. Click the Display tab from the side panel.
-
Check to display system time during Live View.
|
Note
|
Disabling time display will not affect timestamps in recorded video.
|
-
Check to display camera names during Live View.
-
Check Original Ratio to display camera images in their original proportions.
-
Check the AI Rule to display face detection results in the Face Preview Panel.
-
Click Apply to save changes.
|
Note
|
|
19.4.5 Configuring Sequence Mode
Sequence mode cycles through connected channels to give you an overview of what is happening on all cameras. You can customize the order
that channels appear in Sequence mode, as well as configure which viewing modes should be used.
19.5 Devices (Camera)
Configure image settings, recording parameters, channel overlay, and privacy masking.
19.5.1 Adjusting Camera Image Settings
Adjust the color and image quality settings of your cameras.
-
From the Live View display, right-click to open the Quick Menu, then click Image Settings.
-
Select the channel you want to configure.
-
Select COAXIAL for cameras connected using BNC cabling, or UTP for balun installations.
-
Configure the color settings for the selected channel.
-
Click Apply to save changes.
19.5.2 Configuring Snapshot Recording
The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Playback
menu or attached to email alerts and push notifications. The Snapshot tab in the Recording menu controls the quality and recording
parameters for each camera.
To configure snapshot recording:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Devices, then Record Settings. Click the Snapshot tab from the side panel.
-
Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule:
-
Camera: Select the camera you would like to configure.
-
Type: Select Schedule for the system to take snapshots according to the snapshot schedule (see
19.6.14 Setting the Snapshot Schedule
). Select Event for the system to take snapshots according to the event schedule.
-
Size: Select the resolution for snapshots.
-
Quality: Select the snapshot image quality between 1 (lowest) and 6 (highest).
-
Interval: Enter the interval between snapshots in seconds.
-
Under Snapshot, select the number of snapshots the system will take when the snapshot button is pressed.
-
Click Apply to save changes.
-
(OPTIONAL) Click Copy to apply the settings for the current channel to one or more other channels (see
19.8 Copying Settings to Another Channel
for full instructions on using the copy function).
19.5.3 Changing On-Screen Overlay
Remove or change the location of the date/timestamps and channel names. You can also change channel names from this menu.
To change the on-screen overlay:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Devices, then Device Settings. Click the Overlay tab from the side panel.
-
Select the camera you want to configure.
-
Click-and-drag the blue boxes on the camera image to adjust the location of the date/time and channel name.
-
Use the checkboxes to enable/disable overlays. If needed, use the text field next to Camera Name to adjust the camera name.
-
Click Apply to save changes.
-
(OPTIONAL) Click Copy to apply the settings for the current channel to one or more other channels (see
19.8 Copying Settings to Another Channel
for full instructions on using the copy function).
19.5.4 Configuring Privacy Masking
Privacy Masking blocks out certain parts of the camera’s image with a black box, allowing you privacy based on your needs. You can configure
up to 4 privacy zones per channel.
To configure privacy masking:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Devices, then Device Settings. Click the Overlay tab from the side panel, then the Privacy Masking tab from the top panel.
-
Select the camera you want to configure.
-
Check to enable (
) privacy masking, then select 1-4 privacy masking boxes per channel.
-
Click-and-drag the outer white line around the privacy masking box to resize.
-
Click Apply to save changes.
19.5.5 Connecting Multi-Format Cameras (Cable Type)
The recorder works with multiple types of HD analog cameras. By default, the system is set to automatically detect the type
of camera so it works instantly with the recorder. If you experience issues with image clarity or camera performance, you
can set certain channels to a specific HD standard.
To manually change the camera format:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Devices, then Device Settings. Click the Cable Type tab from the side panel.
-
By default, all channels are set to AUTO to automatically detect the camera’s format. Change the selection for each channel as needed.
-
Click Apply to save changes.
19.5.6 Camera Firmware Upgrade (CVI Upgrade)
Manually upgrade camera firmware. This is typically only necessary if directed to do so by Lorex technical support.
Prerequisite:
-
Connect a USB flash drive (not inlcuded) to the recorder with the .bin camera firmware file(s) preloaded.
To manually upgrade camera firmware:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Devices, then Device Settings. Click the CVI Upgrade tab from the side panel.
-
Click Browse to search for the .bin firmware file on the USB flash drive.
-
Check cameras you would like to upgrade using the selected firmware file.
-
Click Start Upgrade.
19.6 System
Configure general system settings (date & time, time zone, and DST), security, network parameters, recording schedule, and
set preferences for hard disk drives connected to the system. You can also check for firmware updates over the Internet and
restore the system to default settings.
19.6.1 Configuring General System Settings
Configure miscellaneous system settings.
To configure general system settings:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Settings. Click the General tab from the side panel.
-
Configure the following:
-
Device Model: Shows the model number of your system.
-
Device No.: Select the remote control address of the system.
-
Language: Set the system languages. Available options are English, French, and Spanish.
-
Video Standard: Select NTSC (North America) or PAL (Europe).
-
Sync Remote Device:
-
Instant Playback: Select the amount of time (in minutes) the system will go back when instant playback is activated in live view.
-
Logout Time: Select the idle time (in minutes) before the system will logout the current user.
-
IPC Time Sync:
-
Interval:
-
Navigation Bar: Check to enable the Navigation Bar that comes up when you left click in live view.
-
Mouse Sensitivity: Use the slider to adjust the mouse speed.
-
Click Apply to save changes.
19.6.2 Setting Date & Time
As part of the initial setup, you will set the system date & time. This menu allows you to adjust the date & time, and configure
settings for Daylight Savings Time (DST) and Network Protocol Time (NTP).
|
CAUTION
|
It is important to always ensure your system date and time are accurate. Inaccurate time stamps may render your footage unusable for court evidence.
|
19.6.3 Configuring Holidays
You can set certain days as holidays. Holidays have a special recording schedule.
|
Note
|
|
To configure holidays:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Settings. Click the General tab from the side panel, then the Holiday tab from the top panel.
-
Click Add.
-
Configure the following:
-
Name: Enter a name for this holiday.
-
Effective Mode: Select Once for the holiday to occur only this year or Always for the holiday to be repeated each year.
-
Period: Select Date to select a specific date, or select Week to select holidays based on which week they fall on.
-
Start Time / End Time: Set the start and end time for this holiday.
-
Add More: Enable to add more holidays.
-
Click OK.
19.6.4 Configuring IP Filter
Configure permissions for external IP addresses attempting to access the unit.
To configure the IP filter:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Security. Click the Security tab from the side panel, then the Firewall tab from the top panel.
-
Click to enable (
) / disable (
) the selected filter type.
-
Under Mode, select which type of filter to apply:
-
Allow List: IP addresses that are permitted to access the recorder.
-
Block List: IP addresses that are not permitted to access the recorder.
-
Click Add to enter an IP address.
-
Configure the following:
-
Type: Select the address type.
-
IP Address: Enter a single IP address for the selected filter type.
-
Start Port: The port you want to open.
-
End Port: The port you want to end at.
-
Click OK.
-
Click Apply to save changes.
19.6.5 Configuring IP Filter — Sync Time
Configure permissions for external IP addresses that are permitted to sync the recorder’s time.
To configure the IP filter:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Security. Click the Security tab from the side panel, then the Sync Time-Allowlist tab from the top panel.
-
Click to enable (
) / disable (
) the selected filter type.
-
Click Add.
-
Configure the following:
-
Type: Select the address type.
-
IP Address: Enter a single IP address for the selected filter type.
-
Click OK.
-
Click Apply to save changes.
19.6.6 Configuring HTTPS (Advanced)
Set up an SSL Certificate to enable HTTPS login.
To configure an HTTPS connection:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Security. Click the HTTPS tab from the side panel.
-
Check to enable HTTPS.
-
Click Certificate Management to create a certificate or import a third-party certificate.
-
Click Apply to save changes.
19.6.7 Selecting DHCP or Static IP Address (TCP/IP)
The TCP/IP menu allows you to configure IP address settings.
To configure basic networking settings:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Network. Click the TCP/IP tab from the side panel.
-
Configure the following settings:
-
IP Version: Select IPv4 or IPv6.
-
DHCP: Click to enable (
) / disable (
) DHCP. It is recommended to enable DHCP to let the system automatically obtain an IP address from the router. If you are
an advanced user, disable DHCP to assign a static IP address to the system. To assign a static IP address, configure the following:
-
IP Address: Enter the IP address you would like to assign to the system. Make sure that no other device on your network is using the
same IP address.
-
Subnet Mask: Enter the subnet mask for your network.
-
Default Gateway: Enter the gateway address for your network.
-
Preferred DNS: Enter the address of your primary DNS server.
-
Alternate DNS: Enter the address of your secondary DNS server.
-
MTU:
(Advanced users only) Enter the value for the network card.
-
Click Apply to save changes.
19.6.8 Configuring System Ports (Connection)
Configure ports used by the system. If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default: 80) and TCP Port (Client Port) (default: 35000).
|
Note
|
Port forwarding is not required unless you are using DDNS for remote access. Using mobile apps does not require port forwarding
or DDNS setup.
|
To configure system ports:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Network. Click the Port Number tab from the side panel.
-
Configure the port numbers as needed.
-
Click Apply.
19.6.9 Configuring Email Alerts
You can configure the system to send out email alerts for motion detection or other events.
|
Note
|
To send out motion detection alerts, you must enable the Send Email option for motion detection on each camera you would to receive alerts from. For details, see
.
|
To configure email alerts:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Network. Click the Email tab from the side panel.
-
Click to enable (
) email alerts.
-
Configure the following:
If you want to use Lorex’s email server (recommended):
-
Mail Select: Select Lorex Mail.
-
Receiver: Select up to 3 email addresses that will receive alerts. Enter each email address into the field Email Address below.
-
Subject: Enter a subject line for email alerts.
-
Attachment: Enable (
) to include a image attachment of the camera.
|
Note
|
You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see
.
|
-
Sending Interval: Enter the interval in minutes between email alerts.
-
Health: Check to enable health check emails. Health check emails will be sent periodically to ensure that the system is functioning
normally.
-
Sending Interval: Enter the interval in minutes for health check emails.
If you want to use your own email server (advanced):
-
Mail Select: Select the mail server you want to use, or select Customize to use your own.
-
SMTP Server: Enter the SMTP server address.
-
Port: Enter the port used by the SMTP server.
-
Username: Enter the SMTP user name.
-
Password: Enter the SMTP password.
-
Email Schedule: Click to setup a weekly schedule for email alerts.
-
Receiver: Select up to 3 email addresses that will receive alerts. Enter each email address into the field Email Address below.
-
Sender: Enter the sender’s email address.
-
Subject: Enter a subject line for email alerts.
-
Attachment: Enable (
) to include a image attachment of the camera.
|
Note
|
You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see
.
|
-
Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if your server does not use encryption.
-
Sending Interval: Enter the interval in minutes between email alerts.
-
Health: Check to enable health check emails. Health check emails will be sent periodically to ensure that the system is functioning
normally.
-
Sending Interval: Enter the interval in minutes for health check emails.
-
Click Test to send a test email to ensure settings are configured properly.
-
Click Apply to save changes.
19.6.10 P2P Setting
The P2P Setting menu is used only to enable / disable remote access to the system using a P2P connection.
|
CAUTION
|
P2P connection is the primary method used for remote access to your security system using the
Lorex Home
app. If you disable P2P connectivity, you will only be able to access your system over the Internet using DDNS. See
for details.
|
To change P2P setting:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Network. Click the P2P tab from the side panel.
-
Click to enable (
) / disable (
) P2P connectivity.
-
Click Apply to save changes.
19.6.11 Configuring hard disk drive Overwrite
When the hard disk drive is full, the system will overwrite the oldest recordings by default. This is recommended, as it makes
sure that your system will continue to record without any input from you. You can also set the system to stop recording once
the hard disk drive is full.
To configure hard disk drive overwrite:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Storage. Click the Basic tab from the side panel.
-
Ensure HDD Full is set to Overwrite to overwrite the oldest recordings when the hard disk drive is full.
|
Note
|
Selecting Stop for the system to stop recording when the hard disk drive is full.
|
-
Click Apply to save changes.
19.6.12 Configuring Recording File Length
Select how the system will store video files.
To configure recording length:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Storage. Click the Basic tab from the side panel.
-
Next to Package Mode, select Time Length for the system to package recording files based on recording length, or File Size to package based on file size. The field next to the dropdown will change between minutes and megabytes (MB) depending on
your selection.
|
Note
|
Selecting Stop for the system to stop recording when the hard disk drive is full.
|
-
Click Apply to save changes.
19.6.13 Configuring Pre-Recording
The system can pre-record video when motion detection events occur.
To configure pre-recording:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Storage. Click the Schedule tab from the side panel, then the Record tab from the top panel.
-
Select the channel you would like to configure or select All.
-
Set the duration for pre-recording in seconds.
-
Click Apply to save changes.
-
(OPTIONAL) Click Copy to apply the settings for the current channel to one or more other channels (see
19.8 Copying Settings to Another Channel
for full instructions on using the copy function).
19.6.14 Setting the Snapshot Schedule
You can set a schedule for recording snapshots from the cameras.
To set the snapshot schedule:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Storage. Click the Schedule tab from the side panel, then the Snapshot tab from the top panel.
-
Under Camera, select the channel you would like to configure or select All.
-
Configure the schedule as needed:
-
Check Continuous, Motion
(Motion Detection), Alarm, or Smart Detection
(Smart Motion Detection) to select the recording type you would like to configure.
-
Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, with each block representing
two hours.
-
Click
beside 2 or more days to link schedules (
). This allows you to quickly change multiple schedules at once.
-
To make fine adjustments to a schedule, click
. This will allow you to set exact start and end times for a schedule.
-
To disable all recording of the selected type on the selected day, click
.
-
Click Apply to save changes.
-
(OPTIONAL) Click Copy to apply the settings for the current channel to one or more other channels (see
19.8 Copying Settings to Another Channel
for full instructions on using the copy function).
19.6.16 Configuring hard disk drive Type
The system supports the following hard disk drive types:
-
Read-write HDD: Normal recording hard disk drive.
-
Read-only HDD: The system can playback data from this hard disk drive, but it will not record to it.
To configure hard disk drive types:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Storage. Click the HDD Manager tab from the side panel.
-
Under Type next to the hard disk drive you want to configure, select Read/Write or Read only.
-
Click Apply to save changes.
19.6.17 Recording Calculator (Record Estimate)
Use the recording calculator to get an estimate of your maximum recording time in days for the installed hard disk drive,
or how much hard disk drive space would be required to retain a specific amount of days.
To obtain a recording estimate:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Storage. Click the Record Estimate tab from the side panel.
-
Select Recording Days for the total number of days worth of recordings your hard disk drive can store, or select Disk Requirement for the total storage needed to record for a specific number of days.
-
For Recording Days mode, click Select to choose your hard disk drive from a list to output the total number of days your hard disk drive can store. For Disk Requirement mode, enter a number of days to output the total amount of storage required.
19.6.18 FTP (Advanced)
Send recordings and/or snapshots to an FTP server.
To configure FTP settings:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Storage. Click the FTP tab from the side panel.
-
Click to enable (
) / disable (
) FTP connection, and select either FTP or SFTP depending on your configuration.
-
Configure the following:
-
Server Address: Enter the FTP server’s address.
-
Port: Enter the FTP port.
-
Username: Enter your FTP username.
-
Password: Enter your FTP password.
-
Anonymous: Enable if your FTP server supports anonymous login.
-
Storage Path: Enter the path to save recordings and/or snapshots to..
-
File Size: Enter the recording file length in minutes.
-
Camera: Select a camera to set FTP recording preferences for.
-
Day: Select a day of the week to configure FTP recording settings for, or select All to apply to all days of the week.
-
Period 1 ~ Period 2: Select up to 2 periods of time where the system will save recordings to the FTP. Check Alarm, MD (Motion Detection), or Continuous beside each period to determine which recording type will be uploaded to the FTP.
-
Image Upload Interval: Enter the interval between snapshots in seconds.
-
Camera: Setup a camera to set the snapshots for.
-
Click Apply to save changes.
19.6.19 Save System Settings to a USB Flash Drive
The system allows you to save your current system configuration to a USB flash drive (not included). This is useful if you
want to backup your current settings.
|
Note
|
This function only saves settings created in system menus. It does not save or backup any video.
|
Prerequisite:
-
Connect a USB flash drive (not included) to a free USB port on the unit.
To save system settings:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Update & Reset. Click the Import/Export tab from the side panel.
-
Under Device Name, select the USB device where you would like to save the configuration.
-
Click Export to save your current system configuration.
19.6.20 Import System Settings from a USB Flash Drive
If you have backed up your system configuration, you can import it to apply all your saved menu settings.
Prerequisite:
To import system settings:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Update & Reset. Click the Import/Export tab from the side panel.
-
Under Device Name, select the USB device where a system configuration has been saved.
-
Click the folder with the configuration files you would like to restore. Configuration file folders are labeled Config and then the time and date the configuration was saved (e.g., Config_20200611133747).
-
Click Import to save your current system configuration.
19.6.21 Restoring Default Settings
Reset the system to default settings.
To restore default settings:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Update & Reset. Click the Default tab from the side panel.
-
Click Default to reset all parameters to default settings, except for network, user management, and so on.
-
Click Factory Default to reset the unit to its out-of-box state. The system will restart automatically. Do not power down the unit or disconnect
the power cable.
19.6.22 Upgrading Firmware Manually
The primary method for upgrading system firmware is automatically over the Internet. The system also supports firmware upgrades
from a USB thumb drive (not included).
Prerequisite:
-
Save the .bin firmware file for your unit onto a USB flash drive (not included), and connect the drive to one of the system’s free USB ports.
To upgrade firmware manually:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Update & Reset. Click the Update tab from the side panel.
-
Click Browse.
-
Click on the .bin firmware file for your recorder.
-
Click Start.
19.6.23 Automatic Firmware Upgrades
Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected
to the Internet.
To configure automatic firmware upgrade:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click System, then Update & Reset. Click the Update tab from the side panel.
-
Ensure Automatically Check for Updates is enabled (
). Click Check for Updates to check if a newer version is available.
-
If a newer version is found, click Upgrade Now to upgrade the system.
19.7 Information
Menus that show you different types of system information.
19.7.1 Alarm Status
Shows you a complete summary of system events. Additional info such as channels that are currently detecting motion is also
shown.
To access the Alarm Status menu:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Alarm Status.
19.7.2 Online User
The Online User menu shows a list of users connected to the system using computers or mobile devices.
To access the Online User menu:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Network Info. Click the Online User tab from the side panel.
19.7.3 Network Load
The Load menu shows you the network traffic your system is sending and receiving.
To access the Load menu:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Network Info. Click the Network Load tab from the side panel.
19.7.4 Test
The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP
address of a device and click Test to determine if your system can connect to it.
To access the Network Test menu:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then Network Info. Click the Test tab from the side panel.
19.7.5 Version
The Version sub-menu allows you to view information about the current firmware installed on the system.
To access the Version menu:
-
From the Live View display, right-click to open the Quick Menu, then click Info.
19.7.6 Disk
Information related to the hard disk drives installed in the system, including capacity, status, and type.
To access the disk menu:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then System Info. Click the Disk tab from the side panel.
19.7.7 BPS
The BPS menu shows the bitrates of connected cameras. The bitrate is the amount of data the camera is sending to the system.
To access the BPS menu:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then System Info. Click the BPS tab from the side panel.
19.7.8 Log
The Log menu allows you to search for system logs.
To search for system logs:
-
From the Live View display, right-click to open the Quick Menu, then click Main Menu.
-
Click Information, then System Log.
-
Under Type, select the type of event to search for, or select All.
-
Set the period for your search, then enter a start and end time.
-
Click Search.